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How can I fix the Windows Application Error 0xc0000005 when playing a Rockstar Game on PC?

 Question: How can I resolve the Windows Application Error 0xc0000005 when encountering it while playing a Rockstar Game on my PC?

How can I fix the Windows Application Error 0xc0000005 when playing a Rockstar Game on PC?


Answer: Gamers who come across the Windows Application Error 0xc0000005 may be dealing with system configuration issues or conflicts with other applications that are impeding the launch of games or causing instability during gameplay.


In order to assist us in diagnosing and rectifying this issue, please follow these steps to provide us with the necessary system and game files:


1. **DirectX Diagnostics (DXDiag) file:**

    - Press the Windows Key + R

    - Type "dxdiag" and press Enter

    - Wait for the progress bar to complete loading

    - Click the "Save All Information" button located at the bottom of the screen

    - Save the file as "dxdiag.txt" to a location you can easily access, such as your Desktop

    - Exit the application by clicking the Exit button


2. **Microsoft System Information (MSInfo) file:**

    - Press the Windows Key + R

    - Type "msinfo32" and press Enter

    - This will open the System Information window

    - Click on "File" in the top toolbar and choose "Export"

    - Save the file as "msinfo.txt" to a location you can easily find, like your desktop

    - Wait for the progress bar to finish, which may take a few minutes

    - Close the System Information window


3. **Launcher.log file for the Rockstar Games Launcher:**

    - If you are utilizing the Rockstar Games Launcher, ensure you include a copy of your "launcher.log" file. By default, this file is located at:

    ```

    Documents\Rockstar Games\Launcher\launcher.log

    ```


4. **Prelauncher.log file for the Rockstar Games Launcher:**

    - If you are using the Rockstar Games Launcher and it fails to start, it is crucial to include a copy of your "prelauncher.log" file. By default, this file is located at:

    ```

    Documents\Rockstar Games\Launcher\prelauncher.log

    ```


5. **Launcher.log file for games not supported by the Rockstar Games Launcher:**

    - If you are playing a title that is not supported by the Rockstar Games Launcher, you can copy the "launcher.log" file from the game's folder. For example, the "launcher.log" file for Max Payne is located at:

    ```

    Documents\Rockstar Games\Max Payne

    ```


By following these steps and providing us with the requested files, you'll assist our team in identifying and resolving the Windows Application Error 0xc0000005 so you can get back to enjoying your Rockstar Games on your PC without interruptions.

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